Compare Tuno
Other competitors.
All workflows.
See where Tuno matches common clinic software, where it goes deeper, and what it does not currently ship.
- ★Tuno advantage
- ✓Confirmed Tuno capability
- ฿Upgrade often required
- ≈Varies across clinic systems
- ×No public evidence found
- -Not currently shipped by Tuno
| Capability | TunoProduct evidence | Other clinic systemsGeneral market pattern |
|---|---|---|
| Daily clinic operations | ||
| Appointments and calendar | Available | Common |
| Live queue and check-in | Available | Common |
| Room and resource scheduling | Confirmed | VariesRoom and resource depth varies |
| OPD and treatment history | Available | Common |
| Course and package sales and balances | Available | Common |
| Course usage, corrections, and reversal history | Tuno advantageTuno keeps each use, correction, and reversal connected to the course history | Generally unavailableGenerally unavailable |
| Staff commission calculation | Available | Common |
| Refund-linked commission adjustments | Tuno advantageTuno connects the refund to the commission adjustment instead of requiring a manual correction | Generally unavailableGenerally unavailable |
| Unlimited users | Confirmed | Often tieredUser limits and packaging vary |
| Full cloud access on desktop and tablet | Tuno advantageCloud browser access on desktop, iPad, and tablet. No separate app | VariesBrowser coverage and app requirements vary |
| Payments & inventory | ||
| Payments and refunds | Available | Common |
| Payment allocation and refund evidence | Tuno advantageEvery payment and refund event retains its exact allocation | Generally unavailableGenerally unavailable |
| Dispute evidence packet | Tuno advantageOne joined packet connects payment, consent, care, and communication evidence | No public evidence found |
| Lot and expiry traceability | Confirmed | Common |
| Inter-branch inventory transfers | Confirmed | VariesTransfer controls and audit depth differ |
| Opened partials and remainders | Tuno advantageTracks source, use, retained or discarded remainder, and corrections | No public evidence found |
| Treatment-linked stock deduction | Confirmed | VariesAutomatic deduction varies |
| Exact stock used for each treatment | Tuno advantageTuno records the exact lot and source stock used for each treatment | Generally unavailableGenerally unavailable |
| Consent, access & audit | ||
| Digital consent collection | Available | Common |
| Versioned consent evidence | Tuno advantageTuno links the signed version, signer, scope, and related clinic work | Generally unavailableGenerally unavailable |
| Role-based permissions | Available | Common |
| Clinic, branch, record, and action controls | Tuno advantageTuno enforces scope at every operational boundary, not only at the menu | VariesControl depth differs |
| Audit logging | Available | Common |
| Searchable cross-workflow change history | Tuno advantageTuno keeps searchable evidence of who changed what, when, and where across clinic workflows | VariesSearch and retention depth differs |
| Multi-factor authentication | Confirmed | VariesMFA availability and enforcement differ |
| Follow-up, reporting & AI | ||
| LINE team inbox | Available | Often tiered |
| LINE conversations linked to patient context | Tuno advantageTuno connects each verified LINE identity to the patient record and the clinic work that follows | Generally unavailableGenerally unavailable |
| Patient CRM | Tuno advantageUnlike basic contact lists, Tuno combines patient context with audience filtering and follow-up workflows | Often tieredCRM scope and packaging vary |
| Patient recalls | PlusPlus | Often tieredRecall workflow depth varies by plan |
| Campaign audience segmentation | PlusPlus | Often tieredSegmentation depth varies by plan |
| Core operational reports | Available | Common |
| Detailed management reports | Plus | Often tiered |
| Operational lookups and status checks | Available | No public evidence found |
| Cross-workflow analysis and prioritisation | Tuno advantageAsk Tuno Plus synthesises permitted context into explanations and priorities | No public evidence found |
| AI-prepared drafts, handoffs, and action queues | Tuno advantageAsk Tuno Pro prepares work for staff review without executing it autonomously | No public evidence found |
| Not yet available | ||
| Patient portal | In active development | Often tieredOften bundled with CRM or patient-engagement tools |
| Online self-booking | In active development | Often tiered |
| Loyalty, points, and vouchers | In active development | Often tiered |
| Dedicated face or body chart | In active development | VariesUsually specialty-dependent |
| Public customer API and enterprise SSO | In active development | Often enterpriseAPI and SSO are commonly enterprise-scoped |